✅ RCS Business Messaging Features

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  Rich DNA Results Presentation INTERACTIVE

  Interactive ethnicity maps, heritage breakdowns, and trait reports with carousel navigation
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  Smart Match Notifications with Context POSTBACK

  Show relationship cards, shared ancestors, and one-tap messaging to DNA relatives
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  AI-Powered Chatbot for Containment AI

  Answer genealogy questions, help navigate the platform, resolve issues without escalation
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  In-Message Subscription Management CONVERSION

  Upgrade prompts, renewal reminders, and seamless payment within the conversation
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  Historical Record Carousels ENGAGEMENT

  Browse census records, birth certificates, military records with rich images and context
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  Rich Analytics & Voice of Customer KEY!

  Track engagement, sentiment, conversion paths, feature usage and satisfaction in real-time

📊 Business Impact